TERMS AND CONDITIONS

This website is owned by GRACE VIAJES Y EVENTOS® These Terms set out the terms and conditions under which you may use our website and services offered by us. This website offers visitors:

  • Sale of products and services.
  • Travel management and consultancy service.
  • Offers and promotions.
  • Event organisation service.
  • Rental of furniture and equipment.
  • Photography and video services.

By accessing, using the website or purchasing our services, you acknowledge that you have read, understood and agree to be bound by these Terms:

In many cases GRACE VIAJES Y EVENTOS® acts solely and exclusively as an intermediary agent for hotels, restaurants, airlines, ground transportation companies, cruise lines, car rental companies and any other service providers who make reservations for the client and who do not act for or on behalf of GRACE VIAJES Y EVENTOS®.

By using our services the client acknowledges and accepts that GRACE VIAJES Y EVENTOS® shall have no responsibility or liability whatsoever in the event that such service providers fail to comply with their stipulated obligations.

Each passenger is responsible for carrying and presenting their valid travel documents: passport, visas and vaccinations, when necessary, as well as any other entry requirements for the completion of their journey.

Commercial terms offered to customers

By making a purchase on our website, you agree that:

  1. It is your responsibility to read the full listing of the item before committing to purchase it.
  2. Enter into a legally binding contract to purchase an item.
  3. The prices we charge for using our services or for our products are listed on the website. We reserve the right to change our prices for the products shown at any time and to correct pricing errors that may inadvertently occur.

Return and refund policy

In the event of a problem with the product or service GRACE VIAJES Y EVENTOS® undertakes without any responsibility or obligation whatsoever to:

  • Assist the customer in obtaining services to solve their emergency or problem as agreed in the purchase contract.
  • Assist the client in making the relevant claim to the final service provider and obtain the corresponding compensation.

In many cases GRACE VIAJES Y EVENTOS® acts solely and exclusively as an intermediary agent between the client and the suppliers; therefore, once the reservation or purchase of the product/service has been made, service charges apply subject to the supplier's cancellation policies.

Bidding rights

We may, without notice, change the services; stop providing the services or any feature of the services we offer; or create limits on the services.

We may permanently or temporarily suspend access to the Services without notice or liability for any reason, or for no reason at all.

Right to change and modify the Terms and Conditions.

We reserve the right to change the terms and conditions set forth herein without notice. You therefore agree to periodically review the terms and conditions set forth herein. Your continued use of the website or our service after such change constitutes acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the Website or the Service.

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